IT Support Specialist
American Woodmark Corporation American Woodmark Corporation Gas City, IN Gas City, IN Full-time Full-time From $18 an hour From $18 an hour 13 days ago 13 days ago 13 days ago Duties - Provide technical support and troubleshooting for desktops, laptops, and software applications - Install, configure, and maintain operating systems and software on end-user devices - Respond to user inquiries and resolve technical issues in a timely manner - Collaborate with team members to identify and implement solutions to improve IT infrastructure - Document and track support tickets using IT service management tools such as ServiceNow or Remedy - Assist with the setup and maintenance of LAN, VPN, and other network connectivity issues - Support and maintain office productivity software such as Microsoft Office Requirements - Proven experience in desktop support and software troubleshooting - Familiarity with IT service management tools such as ServiceNow or Remedy - Knowledge of operating systems (Windows, macOS) and common software applications - Understanding of IT infrastructure components including LAN, VPN, and network connectivity - Strong problem-solving skills and ability to work independently or as part of a team - Excellent communication skills to effectively interact with end-users and team members - Experience with ticketing systems like Jira for issue tracking is a plus Note:
This job description is intended to provide a general overview of the position.
Duties and responsibilities may vary depending on the specific needs of the organization.
Please submit your resume highlighting relevant experience for consideration.
Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Supplemental pay types:
Bonus opportunities Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This job description is intended to provide a general overview of the position.
Duties and responsibilities may vary depending on the specific needs of the organization.
Please submit your resume highlighting relevant experience for consideration.
Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Supplemental pay types:
Bonus opportunities Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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